Ball Screws -2
This is a brief post to give a 10/10 rating to an Ebay seller with whom I have had dealings recently.
I have bought 2 ball screws and ball screw covers and ball screw bearings in 3 separate transactions from a supplier in South Korea.
Postage was included in the “buy it now” price. In one case I offered a lower price, which was accepted within minutes.
After paying by Paypal, I received confirmation within an hour in each case, that the item had been shipped (actually air freight by Fed Ex).
In each case the items were delivered to my door in Australia within 3 days! (it takes 5 days to get a parcel posted from Melbourne to Geelong, a distance of 65km).
And in each parcel there was a very nicely handwritten card thanking me for the purchase, and promising support if there were any issues with the items.
One ball screw was brand new, repackaged as advertised. The other was used, salvaged from used machinery, but in “as new” condition. Both were C5 grade, which is normally stratospherically expensive and has to be specially ordered. They were priced only slightly higher than new rolled (lower grade) ball screws.
They were very carefully packaged in heavy duty cardboard rolls with metal ends, and multiple layers of heavy plastic and foam sheeting.
I made a later purchase which involved the seller removing a part from a machine. He added it to a parcel which I had also ordered and wrote that I could pay later for the part if I was satisfied with it. The price for the part (a THK bearing) was $UAUD32. The same part new here would cost $AUD400.
In every case, communications have been answered within a few hours, polite, personalised and in excellent English.
My only complaint, and it probably relates to the shipping arrangements, is that there appears to be a size restriction on shipping to Australia, of about 1200mm. (p.s. apparently the “do not ship to Australia” are old adverts, and there are no restrictions now. A message to dy-global is all that is required to get any item shipped).
I hope to deal again with this company. The name is dy-global. To find them you need to search Ebay USA, or use the international settings on Ebay Australia.